Christopher Mautino: in Torrance, CA

Coordinated guest experiences outside of the conventional saltwater charter boat excursions offered at the Lodge. Led guests on full-day small group freshwater fishing trips in remote areas, back country hikes and eco touring adventures viewing wildlife. Developed and launched comprehensive jet boat training and water rescue program for lodge guides. Buyer of hard goods for fishing and paddling programs.

Responsible for guest excursions including all fishing operations, skiff-based wildlife adventures, sea kayak operations, land-based tours, and charter boat excursions. Managed a full complement of staff to include USCG licensed boat captains, deck and camp hands and adventure guides. Extensive guest interaction, resource management, inventory control and maintenance of boats and gear.

Served as Mate and Relief Captain aboard the M/Y SILVERADO, a 120' private yacht operating on the Inside Passage between ports in Mexico and Alaska. Performed tasks in connection with small boat operations, navigation, line handling, moorage and supervised personnel assigned to the ship's deck force and shore unit. Responsible to the captain for the safety and security of the ship and its passengers and guests. Operation of all deck equipment and hydraulics, safety and fire-fighting equipment. Performed general maintenance and repair of equipment and areas in the deck department. Provided guide services and interpretive information to guests.

Captain Kirk's Resort • La Ventana, Baja, Mexico Managed operations, guest services, fishing programs, staffing and profitability for a private beach resort in Southern Baja. Led resort team fostering a fun, welcoming atmosphere and positive experience for guests. Worked across all areas of the resort developing and motivating staff to achieve the highest level of guest service and financial gains. Ensured exceptional customer service, hospitality, safety and operational efficiency. Coordinated guests with local guides and transportation services for outdoor adventures and activities. Managed assets including high-end mountain bikes, kite boards, wind-surfing, kayaking and SUP equipment Developed and promoted outdoor activities and lessons that became part of the resort's adventure programs

Launched and built an Alaska-based adventure tour company specializing in expedition style, professionally guided SUP, kayaking, hiking, camping and fishing tours. Created and managed all aspects of the operation, including staffing, guide training, customer service, sales, marketing and accounting. Operated, maintained and inspected multiple vessels on a daily basis to ensure safety, cleanliness and mechanical reliability. Created a business plan that gained brand recognition and popularity amongst outdoor adventure and sports enthusiasts. Led guide team on prioritizing, organizing and executing tasks, brainstorming solutions, and developing instruction, safety protocols and activities for extraordinary multi-day guided tours. Managed booking agent partnerships and developed strategies for capturing new markets. Designed company website and expanded online outreach to social media platforms.