Donald March: Owner: Purchasing and Finance in Anaheim, CA

Purchasing and Finance On-site inspections of vehicles at auto auctions Sales through auto auctions and used car dealerships

Perform auto inspections Driver

Order Processing Export Logistics Coordination Procedure Manual implementation Customer Relations

*Apply critical decision-making skills toward assessing customer’s requirements *Support sales staff with orders, quote requests and problem resolution *Process high volume of customer orders originating from web and email *Developed a metrics database for measuring order entry accuracy *Assist training of new employees with CRM and online web portals *Monitor and manage dedicated customer service email accounts

*Sales, order processing, customer service, quotes and sample requests. *Managed receiving, storage and distribution of goods from warehouse. *Represented the company at industry trade shows. *Efficient service provider with high levels of accuracy. *Ensured superior customer service by addressing customer concerns and resolving problems. *Dedicated to continuously improving sales abilities and product knowledge.

*Office Manager for sales and distribution office *Processed accounts payable and commissions. *Managed inventory and office supply purchases. *Developed professional relationships with vendors, in the US and China.

Recommended loan approvals and denials based on customer loan application reviews. Developed corporate approved "Monthly Income Calculator" on Excel

Team Lead in corporate owned retail store. Responsible for employee scheduling, inventory control and cash management. Greeted customers in a timely fashion, while quickly determining their needs. Maintained records related to sales.