Enya Czerwin: in san juan capistrano , CA

•Apply effective selling skills and product knowledge when communicating with customers'. •Generate a personal clientele by following up with customers' through direct emails and phone calls. •Assist in coaching and training new staff in sales, customer service, and product merchandising. •Monitor daily sales and returns in order to achieve monthly sales goals. •Establish the customers' wants and needs while providing excellent service. •Assist with any transactions such as purchases, returns, in-store orders, and direct to customer shipments. •Resolve all customer complaints and issues in a helpful manner. •Plan and execute floor-merchandising initiatives in collaboration with merchandising management. •Generate, edit, and publish posts for the Nordstrom Instagram account in order to promote new products and events the store may have. •Actively reply to any questions followers may have about the product within the account.