Gabrielle Trueblood: Customer Service Specialist in Boulder, CO

• Received highest rating among co-workers in productivity with emphasis from manager for 100% effort • Initiated new backorder system resulting in 50% fewer customer complaints • Successfully satisfied "complainers" based on customer support and problem-solving with commendation from COO for abilities

Successfully utilized MS Excel to track university financial activities to the Chancellor with recognition for error free reports • Created a new digital system to organize 10+ years of historical documents to streamline archive access • Public congratulation by BFA Coordinator for efforts assisting faculty with special projects related to student success

Entrusted by director to coordinate gift agreements of up to $100,000 with 20+ target donors, recording transactions and letters of appreciation to ensure long-term donor cultivation • Organized 30+ volunteers to execute Star Dancing Gala, recording auction bids that raised more than $1million • Based on success, asked by manager to return in a full-time capacity