Hannah Robbins: Front Desk Receptionist in Santa Ana, CA

• Greeted patients with check-in and schedule patients, collecting all personal, medical, and insurance information necessary • Provide secretarial services such as copying, faxing, filing, sorting mail, etc. • Track inventory of office and equipment supplies, and place orders when necessary • Answered phone calls to schedule appointments, or take messages • Processed statements, insurance paperwork, and payments and recorded in patient file to billing personnel • Ensured that all claims information was complete before forwarding to medical billing office • Communicated with other offices, hospitals and surgery centers to schedule patient care