Ian Morales: Customer Service Representative, Team Sales in La Jolla, CA

Expanded an existing client portfolio through new and expanded product line Provided value-added service and follow up to ensure total customer satisfaction Built a highly loyal and productive client base including: High School, College and Club teams Price Quoting for Team Sales and Custom Orders Brand Review & Selection with Buyer New Hire Trainer

Liaison for new and existing guests, accommodating all aspects of arrival and overnight boarding process. Lead tours for guest in multiple activities: Surfing, Hiking, Snorkeling Handled overall customer relations and up sales of associated resort packages and benefits