James Plasencia: in Oxnard, CA

? Planned, organized, and directed home medical equipment to patients ? Maintained required documentation of equipment records, deliveries, and purchase orders to preserve proper inventory of equipment ? Provided excellent customer service as needed to schedule deliveries or answer questions regarding equipment and services ? Participated in group meetings to review team objectives and discuss safety issues ? Ensured equipment had proper maintenance and was up to regulations

? Sorted and scanned packages accordingly using a handheld palm computer ? Loaded delivery trucks with packages in a sequence order to ensure proper and timely delivery of packages ? Guaranteed delivery of packages using the most efficient routes while complying with all operational, security and safety policies, and procedures ? Inspected delivery trucks in the morning and the afternoon following D.O.T requirements for safety

? Supervised and directed shipping associates to prioritize orders accordingly ? Entered data and billing information onto company software ? Ensured costumer regulations and facility regulations were met ? Recruited, interviewed, and trained incoming new hires on company’s policies and procedure