Juan Vives: Store Manager in Miami Beach, FL
Juan Vives
Store Manager
Miami Beach | United States
Skills
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Interests
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Industries
Bike
Summary
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Activity
Projects
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Work experience
UltrabikeX
Store Manager | 05/2014 - Current
• Oversee day-to-day operations of the store to maximize sales and profitability and maintain customer satisfaction
• Assist in the design, development and implementation of marketing campaigns
• Manage relationships with vendor representatives and determine best way to incorporate new products
• Identify customer requirements and assist with formulating pricing policies by reviewing merchandising activities
• Maintain professional and technical knowledge by attending educational workshops
• Keep inventory of store supplies and order new supplies as needed
• Complete all paperwork and computer invoicing associated with repair work
NetroStar, Inc
Project Manager | 05/2013 - 03/2014
Managed a portfolio of client projects and developed and monitored a master project schedule to ensure timely
completion of all deliverables
• Liaison for all clients matters with web developers, graphic designers and account managers
• Analyzed client needs and implemented project design parameters, style guides and visual standards
• Managed all outside vendors and contractors using track progress applications
• Collaborated with team to develop innovative marketing ideas, selling tactics and more efficient ways to utilize
software and communication outlets for future sales
Cash America International
Mentor Manager | 02/2010 - 04/2013
• Responsible for all store operations including leadership and development of employees, development of processes and procedures for merchandising, shop presentation, FSC reporting and loss prevention standards
• Achieved regional sales operational objectives by contributing sales information and recommendations for
strategic plans
• Provided in-store mentoring workshops (operational, financial, and pawnbroker skills) to all Manager Trainees
• Led monthly workshops for customer service representatives focusing on company policies and job skills training
• Implemented new software and provided in store training across the southeast market, including Mexico
Daddy's Cash Pawn Shop
Assistant Manager | 12/2002 - 02/2010
• Assisted the management team in determining the value of all incoming and outgoing merchandise
• Provided premier customer service through sales and lending increasing overall company sales by 40% annually
• Developed marketing strategies and created store marketing materials to promote in-store events
• Organized monthly planning reports for the organization and functionality of the store
Sheraton Bal Harbour Beach Resort
Assistant Valet Manager | 01/2002 - 11/2002
Assisted with the supervision of valet employees and maintained valet operations according to policy and procedure
Education history
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