Korinne Kromydas: Executive Assistant in Homewood, CA

? Proficiently multi-tasked numerous executive support duties including calendar management, expense reports, travel coordination, and conference and meeting preparation. ? Drafted letters, proposals, and other correspondence to clients and prospects. ? Organized, updated, and maintained internal and client facing presentations. ? Provided executive level administrative/secretarial support, answering telephones, assisting clients, and resolving a range of administrative problems and inquiries. ? Coordinated projects and meetings exercising ability to improvise, improve procedures, and meet demanding deadlines.

? Demonstrated expert knowledge of daily specials, menus, and promotions. ? Trained more than 30 employees in customer service, TS passions/policies, and front desk practices. ? Scheduled reservations and meticulously managed large customer crowds. ? Supervised and coordinated activities of dining room personnel to provide efficient and courteous service to patrons. ? Greeted guests, escorted them to tables, and provided menus in a professional and friendly manner. ? Maintained a friendly and patient attitude under the pressure of demanding clientele. ? Checked guests in/out, booked lodge accommodations, responded to guest inquiries and requests regarding lodge services, reservations, local attractions, and directions. ? Handled guest concerns and complaints, resolving conflict to the satisfaction of the customer, applying judgement and diplomacy to handle unhappy guests, referring guests to a floor manager as necessary.

? Inventory management—monthly sales/cost balance, stock management and re-orders, and organization. Only person in the Company to balance monthly cost and sales multiple periods. ? Developed annual budget and business plans designed to increase sales and maximize profit reaching over $200,000 in sales last year. ? Handled seasonal hiring, training, and management of more than 10 seasonal staff members every year. ? Created 5 new logos and over a dozen products relevant to the brand. ? Conceptually planned assortments that met budgets and balanced business needs leading to largest July period on record at over $65,000 in sales. ? Managed timelines on product development. ? Branding—creative thinking, signage, and visual displays.

? Played key role in executive leadership of start-up entertainment marketing company, creating and organizing business and marketing strategies. ? Developed and oversaw creative plans for integrated marketing campaigns in film, television, interactive media, and sports events. ? Headed company’s research, analyzing objectives of the market and generating new customer leads. ? Prospected for new client business through cold marketing calls. ? Created and managed brand positioning, communications, and media strategy for national accounts, increasing customer sales, brand/product evolution, and media endorsement. ? Built relationships with high level decision makers. ? Served as liaison in the resolution of day-to-day administrative and operational issues.