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LaNhiyah Curtis: SOCIAL MEDIA EVALUATOR in Edmond, OK

LaNhiyah Curtis

SOCIAL MEDIA EVALUATOR
Edmond | United States
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Summary
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Work experience
Image Appen

Appen

SOCIAL MEDIA EVALUATOR | 07/2018 - Current

• Evaluated and entered data for major social media platform. • Categorized product advertisements. • Accessed if webpages were well-formatted for a mobile device. • Accessed the credibility and originality of articles shared on social media.
Image Petra Industries

Petra Industries

E-COMMERCE LISTING SPECIALIST | 02/2021 - 12/2021

• Working closely with product enrichment team to quickly create and update high-quality product listings on assigned e-commerce accounts. • Understanding the specific product content needs and requirements for assigned ecommerce accounts. • Responding to questions from customers and vendors in a timely and professional manner. • Updating the status of ecommerce listings in a tracker. • Trained other listing specialists. E-COMMERCE SALES SUPPORT Petra Industries, Edmond, OK • Provided support to account managers and their activities in achieving sales related objectives and productivity measures. • Answered customer requests in a timely manner while ensuring accuracy, customer satisfaction and compliancy. • Facilitated all promotional and sales activities for customer ensuring all standard requirements set forth by customers are adhered to. • Performed all system changes related to customer pricing and records maintenance. CUSTOMER SUPPORT REP Petra Industries, Edmond, OK • Issued return authorizations, writing credit and debit memos, requesting intercepts, filing carrier claims. • Resolved issues with customers and orders in Amazon Seller Central. • Answered phone calls • Trained other customer support reps.
Image Appen

Appen

ADS QUALITY EVALUATOR | 12/2019 - 06/2020

• Accessed advertisements in the search results of a leading search engine and determined if they would satisfy the user's intent. • Categorized advertisements. • Evaluated the placement of advertisements on webpages and within videos.
Image ISoftStone / Teemwork.ai

ISoftStone / Teemwork.ai

TRANSCRIPTIONIST | 02/2019 - 10/2019

• Transcribed customer support calls with high accuracy and speed. • Followed strict transcription guidelines. • Researched proper spelling of technical or industry specific terms. • Played close attention to detail when transcribing low quality audio.
Education history
Image UNIVERSITY OF CENTRAL OKLAHOMA

UNIVERSITY OF CENTRAL OKLAHOMA

Bachelor of Business Marketing Candidate

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1501 Lincoln Blvd.#1014 Venice, CA. 90291