Lisa Jordan: Account Coordinator/Manager in Huntington Beach, CA

• Oversee and prioritize multiple open projects for new and existing customers • Generate, process and oversee multiple purchase orders accurately according to company SOP • Responded to and resolved all client complaints, in an effective and timely manner.

• Identify business prospects and obtained new sales opportunities • Promote and sell a variety of company products and services to new and existing clients • Build relationships with key decision makers and match customers with the right solutions for their project specific needs. • Manage overseas and domestic vendors to obtain costing information and generate into a formal quote for the end customer • Articulate and communicate efficiently with overseas vendors according to region • Attend trade shows, in house and offsite meetings with customers and sales team

• Manage global and domestic accounts in seeing that operations are compliant with SOP, enabling the billing process to be completed according to customer terms. • Audit, invoice and construct weekly statements for customers to comply with the billing SOP • Manage global branch operations directory. • Maintain employee records and personnel data in accordance with corporate policies • Analyse data to formulating presentations using Microsoft programs delegated from a management level

• Responsible for management of customer base sales growth and customer retention • Provide customer solutions to match client needs • Grow and maintain client base and achieve all monthly quotas and sales goals