Lyndsey Owens: Communications Manager in Seattle, WA
Lyndsey Owens
Communications Manager
Seattle | United States
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Summary
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Work experience
Blue Cross and Blue Shield
Communications Manager | 02/2018 - Current
Develop and lead the messaging strategy for provider communications for the largest health insurance company in Montana.
• Developed messaging strategy for consumer positioning.
• Developed creative brief and messaging content.
• Increased email open rates to 60%, with an average at 40%.
• Increased email link clicks to 16%.
• Improved brand reputation score YOY 2 points, 11 points higher than the competition.
• Contribute to planning and implementation of industry trade shows and meetings.
Big Sky Resort
Director of Marketing | 01/2012 - 02/2018
Outside Magazine named one of the eight toughest races in the world. This created a $1 million revenue stream in a time of year that historically produced a net loss.
• Directed and managed athlete ambassador, professional athlete visits and photography/videography programs.
• Planned and implemented Powder Magazine's "Powder Week" three years in a row as well as Subaru's Winterfest at Big Sky Resort, and the annual Boyne Resorts Partner Summit.
• Delegate on Montana Governor Steve Bullock's 2014 and 2015 international trade missions to China, Taiwan, and South Korea.
Big Sky Resort
Marketing Manager | 02/2007 - 01/2012
Hands-on creator of competitive digital and traditional marketing strategies for Big Sky Resort, Montana's darling for destination tourism.
• Developed and executed digital marketing strategy and paid advertising campaign across multiple lines of business and audience segments.
• Created email marketing strategy and led execution.
• Managed CRM audience segmentation.
• Cultivated brand engagement through content creation and loyalty programs.
• Website content management using content management editor and HTML.
• Organized and implemented trade show calendar, booth and promotional materials.
Education history
Montana State University
Bachelor of Science | 1999 - 2004
University of Montana
Master of Business Administration | 2017 - 2019
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