MIc mic: in Mission Viejo, CA
MIc mic
Mission Viejo | United States
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Summary
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Work experience
Motion Engineers
Customer Service/ Accounts Receivable | 03/2009 - 03/2014
? Worked with customers on a daily basis regarding their account
? Performed credit checks to evaluate creditworthiness
? Managed resale certificates
? Processed payments,wires and ach
? Resolved tax discrepancies and short pays on invoices
? Established new credit lines and updated existing credit lines
? Resolved short shipment order disputes
? Ran and updated weekly aging report
? Collects on all past due receivables
? Forecasting
Source Interlink
Account Manager | 03/2008 - 08/2009
? Worked with auto dealerships to export their car inventory in an effort to increase their internet sales
? Upselling, inbound, outbound calls, troubleshooting
? Managed accounts and first point of contact for all assigned dealerships
? Interacts with internal account managers and sales support as well as with external customers in reconciling accounts
? Collects outstanding receivables
Cox Communications
Promotions Coordinator | 11/1999 - 04/2004
? Maintained reports, billing, account mgmt., invoice reconciliation, discounts, work orders
? Processed returned checks
? Set up new accounts, VPN’S, employees, new business, residential
? Preparing, submitting delinquent accounts to third party collection agency
? Identify account risks, potential credit problems, disputes, and other customer issues
? Corrects errors, including misapplied payments, reversed late charges
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