Michelle Henning: National Sales Manager in Kempton Park, GT
Michelle Henning
National Sales Manager
Kempton Park | ZA
Skills
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Interests
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Industries
Bike
Dive
Lifestyle
Outdoor
Summary
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Activity
Projects
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Work experience
SG Gateway Services
National Sales Manager | 09/2015 - Current
* Create and implement National sales targets by brand and region
* Track Sales targets daily
* Lead Regional Managers to achieve sales targets
* Provide External Operations teams with direction in order to achieve sales targets and brand strategies
* Lead KAM's to achieve brand strategy and Customer strategy
* Submit budgets for each Financial year
* Track turnover and income budgets by month
* Prepare monthly, quarterly and annual forecasts and budgets
* Ensure sufficient stock of all products in all regions
* Implement Brand strategies as agreed with Brand Principles
* Hire, train and motivate KAM's and Regional Managers when required
* Present quarterly performance reviews with Senior Customer managers
* Draw up Contracts with new brands
* Prepare Commercial information for new brands
* Manage distribution partner
* Ensure sound relationships throughout the business, Brand and Customer as well as with internal departments
Professional experience (cont.)
SG Gateway Services
Trade Marketing Manager | 12/2014 - 09/2015
* Manage Insight, B2B and 5One data
* Monthly reports to Operations
* Identify opportunities based on Sales out data vs. previous period, by store, by Brand
* Compare Competitor growths or declines and guide Operations and KAM's accordingly
* Weekly reports on B2B, check SOH by store, identify anomalies
* Analyse Nielsen data and provide Operations with Competitor information
* Develop strategies in conjunction with Operations to improve our Brands Market presence
* Manage Brand information shared with Operations
* Develop training manuals for Operations
* Share key observations taken from data analysis with Brands
* Promotional Activity analysis, share with KAM's and Brand for future potential Promotional activity
* Identify distribution Gaps and provide Operations timelines and guidelines to close these
SG Gateway Services
National Key Account Manager | 04/2013 - 12/2014
- Pick 'n Pay, Spar, OK Foods, Sr/Ch, Game, Clicks and Dis-Chem
* Develop long term relationships with Customers
* Implement growth strategies with Customers in line with Brand strategies
* Prepare Account plans and manage forecasts
* Complete Contact reports for all Key Account meetings
* Ensure collaboration with Customers, identify their needs and requirements based on performance
* Communicate Contact Reports to Management and Operations to ensure timeous and efficient execution of plans
* Evaluate ROI on Advertising and Promotional Spend with Customers
* Control and manage A & P spend values by Customer
* Prepare and maintain promotional grids for Operations teams (Internal & External Sales & Merchandising teams)
* Develop plans by Customer, by Brand to ensure compliance with Suppliers distribution expectations and agreed targets of numeric distribution
* Steer Operations and ensure Brand plans are implemented
* Tracking of Sales targets
* Implement plans to ensure sales targets are achieved by Customer
* Follow up with Distribution team when non-deliveries occur
* Track DC orders and ensure bookings are made timeously
Communicate any issues with deliveries to Operations and Customer
Professional experience (cont.)
Pfizer Consumer Healthcare
National Field Sales Manager | 07/2011 - 04/2013
Note changes to Principles, Pfizer Nutrition terminated Pack 'n Stack relationship Nov 2011. Additional Principles in my portfolio: Miami Canners Feb 2012, Inco Labs, Prestige Cosmetics April 2012 and Monster August 2013
* Liaise with the Principle on Operational requirements for implementation
* Communicate all necessary information to Operations
* Load and maintain Promotional Grid activity
* Ensure Operations is always in communication regarding issues experienced
* Maintain and communicate IMS entries to Principle for action, comment or information
* Maintain 80% score on Scorecard in all stores, provide guidance to Operations where this is not the case
* Provide guidance and support to Operations
* Maintain an excellent relationship with the Principle at all times
* Distribute POS available
* Compile Incentives where needed
* Provide Monthly Sales Reviews to top Management
* Remedy non-performance of regions in respect of sales where necessary
Personal Care, Inland
Regional Sales Manager | 04/2009 - 04/2012
* Implement Promotional activity, timeously, in stores involved
* Maintain 80% score on National Scorecard in all stores
* Ensure Call Compliance on internal system, Scarecrow, is 100%
* Ensure Quality of Scarecrow feedback is of high standard
* Compile and submit any urgent information from Scarecrow to the relevant Principle
* Maintain Shelf health according to Principles requirements
* Maintain 100% stock availability on all Principles
* Request for POS need to be co-ordinated to ensure timeous delivery for Promotions
* Ensure Staff participate in Incentive drives
* Ensure Staff negotiate additional displays for all Principles
* Maintain excellent relationships with Key Customers, review performance twice per annum
* Manage returns according to % set by Principle
* Resource management and deployment
* Manage all Staff in area of responsibility
* Reduce employee turnover
* Manage, Coach and train all current and new staff members
* Maintain an average of under 10 days leave days due for all Staff
* Ensure quality of Staff employed are of a high standard
* Submit Payroll on time and 100% accurate
Professional experience (cont.)
Caltex South Africa
Project Manager | 02/2007 - 08/2007
* Assign suitable staff for approximately 800 Sites for Mystery Shopping
* Ensure that all assigned staff receive their paperwork
* Tick completed Mystery Shops in
* Ensure that all sites are completed on time
* Handle any queries
Liaise with RIS Client on Chevron queries and any matters that require attention
Field Marketing Solutions Pty (Ltd)
Regional Field Manager | 06/2004 - 08/2007
* Recruitment, selection and training of suitable staff for collection of data
* Manage a team of approximately 50 independent contractors (field marketers)
* Train staff on collection of data on paper and/or Handheld device (Imate)
* Manage field staff
* Co ordinate collection and return of data from field
* Technical support for fellow field managers in other regions for in-house operating system used for data collection on Imate
* Liaise with Account Managers regarding Client needs and parameters
* Brief field staff on current projects
* Monitor and control quality of data received
* Conduct random checks of data in retail stores
* Speak to Store Managers of Stores visited in my area; answer any questions or queries they have with regards to our objectives in their stores.
* Work with the merchandisers in store with regards to pricing objectives and out of stocks
* Accompany the client , Regional Manager, Field Manager , CEO, etc(Unilever, Sea Harvest, Parmalat, etc) on store visits and address any issues that may arise in store
* Geographic areas of responsibility:
Central Johannesburg
Gauteng South, North and East
Vaal Triangle and parts of North West Province
Professional experience (cont.)
Benoni High School
Educator | 03/2002 - 05/2004
* Teaching Grade Nine learners English as per Curriculum
* Teaching Grade Eight learners Life Orientation as per Curriculum
* Basic administration such as Role Call per Lesson, monitoring attendance of Pupils in my Register Class
* Marking of all work submitted by Learners during the year as well as Examinations written
* Assisting learners that are experiencing any problems with regards to the relevant Curriculum
* Planning and execution of Lesson plans per term
Field Marketing Solutions Pty (Ltd)
Project Manager (Part Time) | 04/2004 - 04/2004
* Co ordinate teams involved in project approx 40 people
* Do daily update on sites that have been called on and which need to be called on or returned to
* Consolidate total number of products returned to warehouse
* Liaise with Account Manager on new requests or issues
Virgin Active, Randburg
Reception Manager | 11/2001 - 02/2002
* Basic administration
* Work rosters for permanent and part time receptionists
* Salaries for permanent and part time receptionists
* Scheduling Spinning classes on a weekly basis
* Responsible for opening the club on weekdays
* Performing Manager on Duty tasks on weekends
Virgin Active, Randburg
Fitness Consultant | 08/2001 - 10/2001
Assisting members with general Training programs and correct technique Health and Fitness Assessments for members
Crankshaft Centre
Office Clerk | 02/2001 - 07/2001
* Creating and printing of invoices on Pastel Accounting Program
* Keeping record of Petty Cash use
* Basic Bookkeeping
* Assisting in paying of wages and administration of Time Sheets
* Dealing with customers in the Reception area
* Answering phone calls
* Filing of invoices and receiving payment for work from Customers
Professional experience (cont.)
Education history
Benoni High School
Matric Certificate | 1991 - 1996
Potchefstroom University for Higher Education
BA | 1997 - 2000
Connections
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