Mike Gomez: Account Manager in Anaheim, CA

Processing customer endorsements, coverage changes, adding drivers, payments. • Quoting current and possible clients with new insurance rates/cross-selling. • Managing a book of clientele. • Working with underwriting with multiple carriers to get insurance for all customers. • Answering multiple phone lines and transferring to appropriate line. • Answering any and all questions about coverage for any of our customers • Frontline customer service support. • Logging all items into Hawksoft (companies database on all customers and future clients) • Processing orders on all of the 30+ carriers that we service.