Ryan Mallory: Sales Coordinator in Escondido, CA
Ryan Mallory
Sales Coordinator
Escondido | United States
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Summary
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Work experience
SKLZ
Sales Coordinator | 04/2017 - Current
• Coordinated and executed on revenue driving planning and task management for the US Direct (Team & Institution) and Soccer Specialty sales teams
• Collaborated cross functionally with other departments within the organization (marketing, finance, operations, consumer service) to deliver go-to-market support and assets for the US Direct sales team
• Acted as an internal advocate for sales team needs
• Activated sponsorship/marketing events including tradeshows
• Supported sales reps in meeting their revenue goals
• Responsibilities/Functions: Order Processing, Logistics Support, Marketing Asset Briefing, Digital Sales Platform Management, Inventory Tracking and Reporting
• Qualifications: Microsoft Office, CRM software, Sales Force/Demandware, Order/Inventory Management Systems (SysPro), PowerBI
SKLZ
Consumer Services Representative | 03/2016 - 04/2017
• Delivered best in class service to consumers and accounts regarding questions, sales, warranties, returns and refunds
• Assisted customers via phone and e-mail by providing information in regards to product features and benefits, determining customer requirements and expectations and recommending specific products and solutions
• Handled and resolved customer inquiries and took follow-up actions to assist beyond customers’ expectations
• Created and distributed company wide reports with product feedback and consumer satisfaction statistics
• Communicated and coordinated across departments to provide the best consumer and customer experience possible
• Contributed to a $10,000 monthly department revenue goal
Wasserman Media Group
Athlete Services Intern | 04/2014 - 10/2014
Athlete Services Intern
Wasserman Media Group – Action Sports and Olympics, Carlsbad, CA
•Managed and created 50+ athlete bios for the purpose of athlete marketing
•Developed and tracked expense/finance reports for clients
•Assisted Athlete Services Director with administrative duties (travel, event schedules, presentations)
•Collaborated and networked with athletes, managers and agents to gain insight into the industry
Education history
North Carolina State University
Bachelor of Science | 2011 - 2015
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