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Samantha Allen: Account Success Expert in Costa Mesa, CA

Samantha Allen

Account Success Expert
Costa Mesa | United States
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Summary

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Activity
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Work experience
Image Internet Local Listings

Internet Local Listings

Account Success Expert | 12/2014 - Current

Ensured quality of content on client accounts. Created spreadsheets and recorded client information accordingly and accurately. Established effectiveness of product to promote client retention. Assisted in various tasks set by the Director of Production.
Image Residence Inn by Marriott

Residence Inn by Marriott

Front Desk Associate | 11/2011 - 03/2015

Received phone calls, answering inquiries, making reservations, and directing calls to appropriate departments. Greeted and checked in guests while informing them of amenities and important details to the area. Provided clerical support to both guests and managers. Arranged taxis, wake-up calls, and recommended attractions within the area. Prepared food for weekly social hour, interacted with guests, and cleaned up for breakfast the next morning. Handled both incoming and outgoing mail and packages, and then notified guests when they received them. Resolved guests complaints, notifying appropriate departments if necessary. Checked out guests, reviewing their account and charges. Handled cash, checks and credit cards. Cleaned and restocked supplies at the front desk, as well as refreshing items in the market.
Image Arconyx Animation Studio

Arconyx Animation Studio

Animator | 05/2013 - 07/2013

Animated shots in Maya while working on-site at Arconyx Animation Studio.
Image Floor 84 Studio

Floor 84 Studio

Intern | 07/2011 - 09/2011

Illustrated conceptual designs for potential games in Adobe Illustrator and Photoshop.
Education history
Image Animation Mentor

Animation Mentor

Certificate | 2011 - 2013

Image Art Institute of California Orange County

Art Institute of California Orange County

Bachelor's Degree | 2008 - 2011

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1501 Lincoln Blvd.#1014 Venice, CA. 90291