Samantha Allen: Account Success Expert in Costa Mesa, CA

Ensured quality of content on client accounts. Created spreadsheets and recorded client information accordingly and accurately. Established effectiveness of product to promote client retention. Assisted in various tasks set by the Director of Production.

Received phone calls, answering inquiries, making reservations, and directing calls to appropriate departments. Greeted and checked in guests while informing them of amenities and important details to the area. Provided clerical support to both guests and managers. Arranged taxis, wake-up calls, and recommended attractions within the area. Prepared food for weekly social hour, interacted with guests, and cleaned up for breakfast the next morning. Handled both incoming and outgoing mail and packages, and then notified guests when they received them. Resolved guests complaints, notifying appropriate departments if necessary. Checked out guests, reviewing their account and charges. Handled cash, checks and credit cards. Cleaned and restocked supplies at the front desk, as well as refreshing items in the market.

Animated shots in Maya while working on-site at Arconyx Animation Studio.

Illustrated conceptual designs for potential games in Adobe Illustrator and Photoshop.