STEPHANIE Arteaga: Mortgage Loan Originator & Social Media Marketing Coordinator in Los Angeles, CA

• Lead buyers through the home buying process by offering mortgage loan services and supportive, loyal assistance. • Achieved top performance for sales accounting for the year's quota and quarterly sales, demonstrating astute marketing, sales, communication, and relationship building skillset working towards business growth. • Manage and initiate all marketing efforts, driving tailored outreach campaigns and producing all social media content to be posted across platforms. Arrange all photography and videography for realtors. • Grow social media following and audience by leveraging insights from Instagram, Facebook, and TikTok analytics to develop an expanding customer base and cohesive brand image. Conduct market research to perfect brand voice and tone while tailoring content to appeal to relevant target audiences.

• Managed day to day operations for company leadership to facilitate successful business meetings and plans. • Oversaw maintenance and preservation of corporate and personal property in California and London. • Filed and organized all official documentation related to billing, taxes, and insurance, ensuring accuracy and detail. • Updated and maintained client records to enable best possible customer service and client relations. • Scheduled travel, meetings, and business events. Managed real estate projects, contracts, and leases.

• Communicated and liaised with management, employees, customers, and clients, fulfilling a professional and friendly tone to ensure satisfaction and solid relationship building. • Created Excel reports with pivot tables and extensive formulas to help the purchasing department strategize. • Organized and scheduled meetings, travel plans, and billing inquires, ensuring a high attention to detail.

Liaised with production and customer, processed account activity in Excel and updated financial records.

Managed store, team, and sales objectives to ensure inventory and marketing targets were met. Hired and trained new employees and contributed to the strategic business planning and trend forecasting to maximize company sales.