Stephanie B. Olson: Customer Service/Production Coordinator/Expediter in Aliso Viejo, CA

• Generated purchase orders • Tracked and coordinated all shipments • Liaison with overseas factories • Coordinated with Sales Team on orders/shipments • Coordinated with warehouse for expediting of shipments in a timely manner

• Managed production of all orders and new product • Liaison with all workrooms and outside vendors • Comprised custom quotes and drawings for client orders • Customer service for showrooms and clients • Communicate openly and share information with others. • Analyze and submit reports of orders and new product development • Maintained a positive attitude and was a leader in the operations department

• Executed sales strategies, objectives, goals, coordinate product launch and targeted revenue generation • Mastered both Customer Oriented and Strategic Selling skills • Launched new brand placements and visual merchandising • Reviewed key business indicators to; identify problems, concerns, and opportunities for financial growth • Facilitated business owners/staff training; products, best customer service practices • Maintained database of accounts, prepare and submit reports • Developed strong team relationships, interpersonal abilities to promote company objectives and increase sales staff morale • Identified communication problems and escalate according to company policies, as well as, developed great customer relationships

• Sold to new and existing accounts. • Exceeded year after year sales goals. • Comprised proposals and quotes