Steven Ramirez: Customer Service Lead in Granada Hills, CA

Provide Excellent Customer Service at the front end of the store. Work to maintain a safe store environment. Give leadership to associates and make sure registers are organized. Assist with opening the store, closing the store, know Stein Mart’s guidelines and measures

Cashiering, help with go backs, sales floor assistance, answer customer calls, open/close store, provide merchandise information, store clean-up, organizing shelves, placing on-line orders, and providing product recommendations for customers.

Assisting customers on sales floor, being a cashier and doing merchandise information.

Assisting customers on the sales floor, answering the phone, conducting stock checks, doing recovery, merchandise go backs, putting shopping carts back, line busting, and helping customers to their car.

I did research for newspaper stories, followed up with phone calls, did emails, faxes and mailings too.