Thu Rivera: Online account manager in Garden Grove, CA

o Online sale representative: support retail customers via phone, email, and live chat; build and maintain long term relationship with customers. o Website operator: responsibility in products listing; product’s performance in online store; fixing the common mistakes. o Executive marketing plan: researching; preparing and delivering marketing plans; advertising; some social media activities; o Search Engine Optimization: driving the inbound organic traffic to website; 0 Experience with shopify e-commerce platform and other sale channels: Amazon, Ebay.