Tripp Parker: Customer Service Associate in San Diego, CA

• Operates heavy machinery including high temperature presses, forklifts, and heavy-duty sewing machines • Demonstrated knowledge of hand tool and power tool use • Uses PPE when working with hazardous chemicals • Follows correct steps and procedures for each individual customer order • Uses accurate measurements to make precise cuts on material

• Assist DIY customers in locating the correct parts for their vehicle(s) • Diagnose potential issues with customers vehicle(s) • Demonstrated Leadership and Management skills • Demonstrated knowledge and understanding of retail stocking and inventory using RF Scanning Device • 2x Extra Miler Customer Service Awardee

Communicate with Commercial accounts to help effectively and efficiently run their business. • Provide exceptional Customer Service • Strong PC skills in Access, Excel, and PowerPoint • Knowledge of the automotive aftermarket industry is an asset • Demonstrated ability to leverage analytics as part of problem solving • Ability to work both independently and within a team environment

• Monitored activity of business • Communicated via headset with other security personnel to ensure operations are running smoothly • Recovered merchandise • Worked under contract with multiple retail store and businesses (Urban Outfitters, Anthropoligie, Rhein Haus) to help ensure safety of their customers and merchandise