viridis ortega: in Fontana, CA

Create research plans for data analysis to create excel spreadsheets with data utilizing sources such as ADP and Xtime. Created projects to identify key issues, problems, and approaches and created a solution for the department. Coordinate weekly meetings, PowerPoint presentations, training and coaching colleagues with new change. Import data information to Google Drive, create files for customer accounts and made outbound calls while managing inbound calls. Gather daily data information and reported through Access to deliver numbers and figures of the day to executives. Used as a resource for auto manufacturers to qualify and verify customer vehicle identification and accounts to qualify for any warranty work and recalls.

Help the sales department in finalizing a sale by approving finance through a lender for a customer. Contacting banks for customer information and finalize paper work. Add additional third party warranty programs depending on the type of need. Input data information to excel spreadsheet with figures of the day, manage customer accounts, coordinate meetings, typed letters utilizing Word, Microsoft and finalized reports.

Provided high level of customer service, set daily goal, develop business strategies to develop more sales, Wrote daily reporting with daily figures, Closing paper work, filling in bank statements and deposit slips. Conducted interviews for potential candidates, processed the hiring procedures and provided training and coaching new employees. Provided payroll support for biweekly employee checks and deliver checks. Provided support for multiple store locations to implement new changes, regulations and training