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William Adams: in Newport Beach, CA

William Adams

Newport Beach | United States
Skills

No information

Interests
Surfing
Saltwater fishing
& snowboarding
Industries
Fishing
Outdoor
Snow
Surf
HomeSummaryActivityProjectsWork experienceEducation historyConnectionsCompanies
Summary
Activity
Projects

No information

Work experience
Image Anyone Home, Inc.

Anyone Home, Inc.

Training Manager | 04/2013 - 10/2014

-Created a training curriculum and customer service based call flow for single and multifamily leasing inquiries around Salesforce.com CRM software. -Developed new ideas and training material to ensure quality assurance for call center employees and new hires. -Worked closely with call center supervisors to identify learning and development solutions. -Conducted regular training classes and presentations in order to implement new customer service and sales concepts for call center employees.
Image Melton International Tackle

Melton International Tackle

Melton International Tackle | 05/2005 - 08/2009

-Ensured prompt and valuable service to over 100 customers daily by phone, email, and retail store interaction. -Regularly conducted sales in Spanish and English based on my technical knowledge of saltwater fishing and tackle requirements. -Concentrated sales and marketing towards the Central and South American demographic, including Mexico, Costa Rica, and Panama. -Help to coordinate and manage events such as the Miami International Boat Show and Bisbee’s Fishing Tournaments. -Responsibilities included proper inventory control, staff management, sales and marketing.
Education history
Image California State University, Fullerton

California State University, Fullerton

B.A. Spanish | 2002 - 2008

Connections
Companies (0)

No information

1501 Lincoln Blvd.#1014 Venice, CA. 90291