Christopher McGilbray: Content Manager in San Diego, CA
Summary
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Work experience
QuickPlay Media
Content Manager | 01/2014 - Current
Assist in the planning of and responsible for maintaining the presentation layer of product offerings using QuickPlay’s Content Management tools
Maintain relationships with clients and suppliers (AT&T, Bell, Telus / NBC Universal, Viacom, Scripps, HBO, AMC Networks, Showtime, etc)
Onboard new content providers to support QuickPlay’s services
Maintain content on existing services
Provide ongoing guidance and support to internal and external clients
Test video and audio content for use on devices
Transcode content from source video and audio formats to required formats for consumption by devices
Analyze and troubleshoot issues related to QuickPlay’s platform
Communicate and review service performance on a regular basis to ensure customer satisfaction is being achieved
Provide 2nd level on-call support for video related and ingestion issues
Work on special projects as needed
Paramount Pictures
Coordinator, Digital Media Servicing | 08/2013 - 10/2013
Client focused customer service of domestic and international clients and distribution partners
Direct point of contact for servicing Paramount Operating Division orders and requests for digital assets and deliverables
Vendor/customer management for handling asset confirmation and/or rejections
Researching assets, both physical and digital
Data entry and tracking using multiple archive/tracking systems (Xytech, Alias, OPIS, CRM, Sony VIIA)
Managing the status & due dates of elements being created for digital servicing
Creating and tracking purchase orders for customers across all market segments
Reconciling purchase orders against invoices for final approvals
Premiere Digital Services
Digital Media Technician (Senior Auditor) | 07/2012 - 08/2013
PDS is a content aggregator and encoding house that delivers media all over the world. PDS is a preferred iTunes provider trusted by major Hollywood studios as well as independent artists.
Trafficking and logging of all digital and physical media that was received
Created and validated iTunes and other client packages, including all ancillary materials
Delivery of multi-language film packages tailored to iTunes delivery specifications.
Maintained a current and accurate understanding of all work-in-progress in the production and delivery areas to ensure on-time and accurate delivery of content
Created and managed logs for materials that were distributed
Artwork sourcing, resizing, packaging, and delivery
Maintain relationships with clients and independent suppliers (iTunes, / Lions Gate, IFC, Magnolia, Volga, Reliance, etc)
Acted as a liaison between movie studios and used studio websites to pull content and other relevant product information
Managed hard drive, FTP, Aspera, Signiant
Apple Inc.
Specialist | 08/2010 - 08/2013
Provided costumers with solutions for their Apple software and products
Demonstrated use of Apple products, software and applications
Explained what customers might need as an Apple student, business or home user
Repaired small devices
Deluxe Digital Studios
Asset Specialist | 04/2011 - 04/2012
Deluxe is the largest provider of Blu-ray authoring services, including enhanced capabilities specifically tailored to the 3D Blu-ray standard; along with creative, subtitling, compression, encoding, authoring, and other related services to the home entertainment industry.
Assisted in the creation of Broadcast, Internet streaming, video-on-demand, and other encoded files
Maintain relationships with clients (Disney-ABC, Paramount, NBC Universal, HBO, Showtime, etc)
Managed video editing and encoding tools
Setup of encoding profiles for batch processing as well as performed QC tests of encoded files
Entered and updated Metadata
Delivered encoded files via digital delivery
Captured SD & HD video sources from tape based assets as well as compressed, QCed and in some cases edited audio and video program material for subsequent theatrical and episodic releases
Organized and managed data as associated to media files and workflow within department
Asset inventory management of all incomin
SBS Broadcasting
Ingest Team Lead | 03/2006 - 03/2009
The (Scandinavian Broadcasting System now SBS Discovery Media) is a European broadcasting group, operating commercial television, premium pay channels, radio stations and related print businesses in Western Europe.
Responsible for digitizing and some editing of footage to be aired
Ensured that all content was ingested correctly and available for schedulers
QCed and reviewed content and made sure it was all correctly archived
Completed tape ingest and QC paperwork
Provided first line diagnosis of faults and reported service and technical faults
Operated and maintained analog and digital tape machines
Maintained a current and accurate understanding of all work-in-progress in the production and delivery areas to ensure on-time and accurate delivery of content
Conducted weekly team meetings
Frank Films
Production Assistant | 01/2004 - 11/2005
Frank Films was a production company that specialized in filming and creating visual effects for commercials and music videos. Some of the major advertising campaigns included Mini, Nike and Levis.
Booked and actively managed travel arrangements
Interfaced directly with executive-level customers and suppliers
Prepared correspondence and presentations as required
Validated copyright and permissions issues as well as prepared expense reports
Booked and actively managed arrangements for artists, catering, accommodation, and equipment
Provided administrative support and carried out special projects as assigned
ASSOCIATED PRESS TELEVISION NEWS
Production Assistant | 08/1999 - 12/2003
APTN is the video division of the Associated Press. It provides many of the world broadcasters with a round-the-clock continuous feed of news, sports, entertainment and feature video content.
Managed production calendars and schedules as well as coordinated meetings and appointments
Screened and responded to incoming calls and correspondence
Arranged meetings/conferences by arranging conference rooms, issuing meeting requests or invitations
Directed preparation of records such as agenda, notices, minutes, and resolutions for meetings
Composed and prepared confidential correspondence, reports, and other documents.
Assistance with Word and PowerPoint presentations as well as light research duties
KVRX RADIO 91.7 FM
Disc Jockey | 01/2001 - 08/2001
KVRX (91.7 FM) is the student radio station for The University of Texas at Austin. The 91.7 frequency is shared with the non-commercial community radio station KOOP Community Radio.
Responsible for recording and helping produce a 60 minute radio show every week.
Recorded tags, sponsor promos, etc. and put them into the playout system.
Played out different genres of music.
Education history
Richmond, The American International University in London
Participant in International Internship and Student Exchange program | 1999 - 2000
The University of Texas at Austin
Bachelor of Applied Science (B.A.Sc.) | 1997 - 2001
University of the Arts London
Master's degree | 2003 - 2003
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