Derek Boettcher: Senior Vice President of Operations in Scottsdale, AZ

Integrated two distinct business entities within one year of commencement into a profitable business enterprise; • Managed over 1,100 employees daily, including the supporting of team members' morale, reducing accidents by 58% over the previous year, and lowering turnover by 19%; • Grew total revenues to comps by 30% over the previous year during pandemic market conditions; • Negotiated land acquisition contracts and employee benefits packages; • Created new training programs to ensure speed to market and enhanced consistency in the customer experience.

Monitoring day to day I operations of 30 restaurants across 3 states. Showing growth of double digits during the pandemic. Responsible for all financial analysis, proforma and budgets as well as cash security. With over 1100 EE's, reduction of turnover, safety, and morale utilizing a people first approach.

Designed floor plans for better throughput and reduced operational stress; Forecast and modeled projected customer foot traffic, sales, and labor allocation; Developed bespoke dining and catering menus to uniquely fit the clients' expectations and provide an unforgettable experience. Architected labor models to meet peak and valley business needs to derive maximum human capital value

Supervised and strategized a $20.0 million construction project that finished on time while delivering an innovative concession program; • Led an operation team of 1204 hourly team members, as well as managing over 33 name brands such as Starbucks, Sauce, California Pizza Kitchen, Zinburger, and Cowboy Ciao; • Consistently earned $95 million in revenues, including the earning of $28 million under the ACDBE program; • Constructed a 48,000 sq. ft. commissary that supplied all production, deliveries, and contracting for Phoenix Sky Harbor; • Rated #1 in the country by two separate mystery shop programs for both Starbucks and for the operation as a whole; • Directed the oldest and most successful golf charity in Arizona with proceeds benefiting the Phoenix Children's Hospital.

Led both F&B as well as retail operations with a new contract won via Request for Proposal exceeding $25 million in revenue and another $9 million in ACDBE funding • Negotiated a long-term Collective Bargaining Agreement ensuring labor stability and fair outcomes for both sides; • Built a plan on a construction project exceeding $9 million in capital and implemented the plan on schedule.

SLC Olympics, Salt Lake City, UT • Drove double-digit comp growth while generating over $58 million in revenue; • Presented a plan to the city of Salt Lake for the solving of complex issues associated with the production and operation of the Winter Olympic Games; • Opened over a dozen new restaurants while developing menus and proformas to meet company expectations.