Diane Landi: in Oxnard, CA

focused on "great service versa fast service" with customers. Answered on the average of 40 to 50 calls per day, answering emails from customers, Outside Sales Reps, distributors from all over the country including Canada. Followed up with customers regarding updating missing information for their orders, checking inventory, creating product and freight quotes, assisting the customer with returns and credits. Help find specific items and made suggestions that best fit what they needed. Citrix and Odoo was the two main programs that we worked on in our customer service department.

Ventura, CA 10/18 - 03/19 Various Assignments in Oxnard and Ventura working, doing Inside Sales Customer Service, Order Entry and Receptionist.

Supported 6 sales representatives for the Direct Sales Division. Created and followed up on quotes, invoices, and expired accounts. Arranged all company meetings and trainings. Coordinating all logistics associated with training materials and facility arrangements. Worked within budgets given for each meetings and trainings, this included food, promotional items and marketing materials.

with Signing Skills Worked at various schools in the district with hard of hearing children on a one to one basis.

Entered purchase orders from registered dealers and warranty stations for parts. Worked on QAAD database to enter orders. Researched and complied information, for dealer's for parts needed for quotes. Responded to emails, researched tracking information and handled returns.

Executive Administrative assistant to the Managing Director of the Inn. Responsible for scheduling daily appointments, meetings and travel arrangements. Composed and prepared routine correspondence and other letters and memorandums. Greeted all visitor's that came to the executive offices. Took reservations from VIP clients and personally scheduled their stay and activities.