Hailey Cook: WHOLESALE ACCOUNT EXECUTIVE & COO in Oceanside, CA

* Created & logged supporting internal documents and guidelined procedures. * Frontline of customer service inquiries, both consumer, wholesale and vendor related. * Schedules daily operational functions of all staff. * Lead warehouse improvement initiatives to advance operational efficiencies & safeties. * Works daily with wholesale clients, new and existing, to further company growth and client businesses. * Built and cultivated a lasting rapport with employees, peers, executive board & outside vendors *Daily and projected inventory needs, as well as purchasing for all departments. *Progress wholesale clientele and purchase order growth through dedicated sales.

* Streamlined company processes & business growth while enhancing customer satisfaction * Established customer service standards & expectations consistently by effectively communicating & actively listening * Facilitated inter-departmental communication to effectively provide employee support * Completed special projects by using effective decision making, critical thinking & time management skills * Closely worked with CPA in monthly account balancing & reporting of Profit & Loss Statements to the Company Owners * Handled all inventory and purchasing needed for operational flow.