Jenna Datuin: Sales Associate in Irvine, CA

? Organized clothing/merchandise products within the store ? Reassured that stock was constantly filled and up to date ? Provided customer service to customers to ensure great customer experience ? Greeted and conversated with customers in order to build rapport ? Resolved any ongoing issues that have arose due to customer concerns

? Fulfilled incoming webstore orders through shipment packaging and processing ? Obtained knowledge of shipment and processing of International and Domestic orders ? Organized clothing/merchandise products for easier access ? Assisted manager with inputting inventory files and creating shipment labels ? Worked alongside buyers, merchandisers, floor customer service staff, accountants and store ops in order to ensure customer satisfaction and maximize customer experience ? Provided feedback in regards to social media/website content

? Controlled high volume student events ? Provided reinforcements when deviant actions arose ? Reassured that adequate resources for events were always stocked ? Created graphic designs towards student merchandise and promotion of events within the school and social media accounts

? Provided excellent customer service ? Managed product inventory and display ? Handled cash transactions in high traffic environment ? Influenced managers choice in providing adequate social media content in order to increase customer interests and store appeal