Jessica Knostman: in Huntington Beach, CA

Provided high-level administrative support to General Manager and company Directors, with a focus on organizing company events, such as Sales Conferences, Summits, and group market visits. Organized event venues/facilities and managed all event details such as catering, entertainment, transportation, and promotional materials. Ensured all events created an impactful brand according to brand guidelines. Conducted research, prepared reports, and managed expense reports through Concur. Performed clerical functions such as preparing correspondence, arranging conference calls, and coordinating executive travel plans, itineraries and agendas.

Provided high-level administrative support for President. Served as a liaison for all internal and external communications pertaining to the President, while organizing and coordinating executive travel plans, itineraries, and agendas. Oversaw and facilitated all meetings and events from start to finish for the team and clients. Created engaging social media posts and facilitated online correspondence with clients and responded to queries. Assisted with all branding and marketing materials. Handled matters expeditiously, proactively, and followed-through on projects to successful completion, often with deadline pressures.

Responsibilities included extensive administrative duties, acting as the Spa ambassador, assisting with all start up procedures, managing multiple therapists’ schedules, handling product and service sales, and processing and stocking all inventory. Possessed a professional and friendly demeanor with various guest accommodations, while maintaining a working knowledge of all spa services. Ensured all credit card and cash transactions were processed correctly and efficiently.

Responsibilities included handling errands and previewing properties. Assisted with basic clerical support such as: taking messages, scheduling appointments, marketing, and filing important and confidential documents. Assisted in researching new markets, following up on sales prospects, and providing status reports directly to management.