John Smith: in Medford, MA

? Create the strategy and led development of financial web (SaaS) and mobile products. ? Work with internal stakeholders, vendors and customers to develop product plans. ? Oversee relationships with offshore vendors - working with them to create development strategies and product roadmaps for web and mobile enterprise marketing solutions. ? Oversee outsourced services, negotiate contracts with offshore vendors and resources. ? Turn customer feedback into requirements for new products, developing business requirements and feasibility studies working with internal business units. ? Manage day-to-day process of translating product roadmap into Agile deliveries working as ScrumMaster. ? Present product proposals to customers, EVP and SVP-level executives. ? Business feasibility analysis for IOS and Android applications. ? Security & risk mitigation and management of cloud deployed applications. ? Initiate & oversee FINRA compliance issues for mutual funds, ETFs, and other financial products. ? Facilitate customer facing meetings, and presentations.

? Project/Product Management - Worked with hardware, software and system integrators and internal IT team to ensure that the project delivery meets required specifications and works as expected. Performed root cause analysis and risk mitigation. Managed sprint planning with development team. ? Vendor Relations: Worked closely with vendors to resolve technical and operational issues, streamlining communications. Made sure the deliveries were as per specifications. ? Technology Evaluation - Evaluation of technologies for Home Networking, video conferencing and other emerging services. Followed up with vendors and other teams in Verizon to come up with technology demos by acting as technical point of contact. Use of salesforce to manage customer interactions. ? Systems Management. Worked with external vendors to reduce system outages, API issues, and ensure effective communications with affected parties. Developed metrics to track outages and streamline communication flow for outages.

? Product management. Create product prototypes, product roadmaps, feature-sets, development and Agile based project plans. ? Marketing. Manage the social media channels to increase visibility of the company in the target market. Conversant with social analytics tools. Knowledge of cloud tools like SendGrid, ConstantContact, TweetDeck, TwitterFeed, RSS, Salesforce, Eloqua, etc. ? Sales automation. Deployed ZohoCRM system to effectively manage customer relations. ? Evaluation of Cloud Technologies: Evaluation of Google App Engine, Amazon Cloud and other vendors. System administration for Google Apps. ? Built strong product organization from "one-person shop" to multi-member team handling interaction design, visual design, and production of all design deliverables. ? Pioneered company's user research program with conducting one-on-one usability testing, surveys, and market research ? Led end-to-end product design vision and implementation, including production of all deliverables: storyboards, wireframes, and dev-ready HTML/CSS ? Developed security and fraud prevention processes and algorithms.