Kathleen Mellor: in Laguna Niguel, CA
Kathleen Mellor
Laguna Niguel | United States
Skills
No information
Interests
No information
Industries
Creative Agencies
Fashion
Skate
Summary
Activity
Projects
No information
Work experience
BrandRep
Sales Representative | 01/2015 - 03/2015
Communicated with business owners across the United States regarding a service to greatly expand their web presence. Successfully converted several prospects into BrandRep clients. Excelled in customer service with outstanding relationship management over the phone and in person. Provided exceptional work ethic and maintained a positive and charismatic attitude in call center atmosphere. Accomplished targeted performance objectives on a consistent basis.
Coastline Events, Inc.
Senior Campaign Manager | 06/2014 - 10/2014
Transferred to Coastline Events, Inc. from Thrive Events. Provided presentation and product demonstration of client's
products and services to new and loyal customers. Analyzed usage patterns to understand ways in which consumers
used client's products and services. Recruited and managed a team of Brand Representatives including setting goals
and evaluating weekly performance. Coached and trained Brand Representatives into Campaign Management
promotion. Directed, motivated, and monitored the mobilization of team to advance campaign goals.
Thrive Events
Campaign Manager | 01/2014 - 06/2014
Promoted from Brand Representative to Campaign Manager. Trained to master four marketing systems applicable to
several diverse company strategies. Boosted skills by effectively teaching and training others. Demonstrated
leadership skills by coaching brand ambassadors on multiple clients. Assisted in Human Resources duties such as
interviewing and recruiting. Oversaw inventory management for all existing clients. Cross trained employees to
excel at promoting eight unique clients.
Fairytales Children's Boutique/iLoveFairytales.com
Customer Service Representative/Buyer | 03/2007 - 12/2013
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Built and maintained
effective relationships with peers and upper management. Maintained friendly and professional customer
interactions. Explained information about the quality, value and style of products to influence customer buying
decisions. Helped create and manage shipping department for online store. Helped develop international shipping
guidelines and rates for all online orders. Trained co-workers to efficiently perform shipping process. Experience in
buying from well-known vendors.
Education history
Arizona State University
Bachelor of Science | 2013 - Present
Saddleback College
General Studies | 2011 - 2013
Connections
Companies (0)
No information