Lucas Nissen: Sales Associate in Portland, OR

Answer customer enquiries in person and on the phone related to prices, stock availability, product and shipment documentation in a timely manner ? Strategically merchandise the store with attention to inventory levels while enhancing aesthetics ? Create and interact through digital presence with various social media channels ? Develop and maintain excellent rapport with customers and vendors

? Assisted in construction of bag components and the production of bags ? Created fabric and color combination swatches for upcoming products ? Created social media content for the brand, involving photos, editing and style ? Executed daily operations of picking and packing customer orders ? Worked alongside the owner/head designer in creating new products for the company

? Self-motivation and commitment to excellence led to swift promotions: specialist, coordinator and then manager in less than two years ? Identified areas for improvement in policies, procedures, and business processes and delivered strategic recommendations to senior management on key issues ? Successfully created and implemented proposed processes while leading a lean team that provided cross-functional support for more than 10 branches of the business while being responsible for $5.7M inventory ? Optimized physical space by creating and implementing a complete re-organization of warehouse space in order to expedite response time and make audit counts more accurate and efficient ? Increased internal sale profitability to $500,000 from $150,000 prior year while minimizing excess inventory

? Provided efficient pickup and delivery services of kegs and cases to designated locations ? Daily preparation and fulfillment of e-commerce merchandise orders in timely, accurate, and efficient manner ? Poured best in class beer while maintaining all sanitation procedures and food safety guidelines ? Increased business exposure, community engagement, and profitability through partnership and events

Supported the success of California's top lobbying firm by maintaining an efficient and effective office environment ? Transported sensitive and important documents from the law office to the state capitol ? Provided comprehensive support to firm partners including supply orders, meeting organization, event set up, and successfully completed ad hoc requests ? Scheduled mail delivery, audited, managed and ordered kitchen groceries and office supplies on bi-weekly basis