manish mehra: Delivery Director in Irvine, CA

As a delivery lead, of Accenture Digital Practice with high-level responsibility for understanding, planning, and leading the delivery of digital e-commerce solutions on client projects. Showed deep technical expertise and technology-agnostic approach and crafted technology solutions that are both effective and engaging. For both clients and project teams. Key Contributions: • Managed delivery of end-to-end e-commerce solutions to clients including strategy, customer experience, and technology workstreams • Drove discussions with clients regarding e-commerce solutions and created opportunities for Accenture • Led highly skilled client and Accenture work teams throughout the project lifecycle by leveraging our approaches/frameworks and helping to ensure timely execution of project deliverables • Participated in continual development and publication of thought leadership and service offerings • Assisted with practice administration including resource allocation, career development of staff, and other people management decisions • Experience with capacity planning, planning data center infrastructure, and managing large scale distributed systems. • Experience managing large/complex capital expense portfolio planning projects. • Deep experience with an end-to-end project lifecycle. • Experienced in B2C, B2B, and B2B2C e-commerce implementations in the following industries: consumer and retail, life sciences, technology media and entertainment • Deep experience in the following e-commerce technology platforms SAP (Hybris), Salesforce Commerce Cloud (Demandware), Shopify and Oracle Cloud with an understanding of ERP and OMS integration • Responsible for Project Financials, P&L, Project Pricing, forecasting, and internal approvals. • Worked with the offshore arm of Accenture to set up delivery Teams in India, Philippines, Bulgaria, and China. • Functionally manage the technology department and support all people management, hiring, and mentoring efforts.

As Director, of eCommerce Technology, had high-level responsibility for understanding, planning, and leading the delivery of e-commerce Technology solutions on client projects. Assumed the role of the client’s trusted advisor on technology-related topics including technology strategy. Showed deep technical expertise and technology-agnostic approach and crafted technology solutions that are both effective and engaging. For both clients and project teams. Key Contributions: • Experience in delivering web, digital experience (CMS), eCommerce projects. • Strong implementation and support experience in web/digital experience (CMS)/digital commerce omnichannel technologies like SAP Commerce Cloud (Hybris), Adobe Experience Manager (AEM), Salesforce, Sitecore, and Magento • Experience in managing site rebranding projects from design to delivery. • Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level. • Experienced delivering client-focused solutions to customer needs. • Deep understanding of large digital initiatives including SEO, Website platform rebuild, Online marketing, emerging technologies, Cloud, and Data analytics. • Developed omnichannel strategies, consumer journeys, channel plans and presented to clients and internal stakeholders, ensuring alignment with organizational priorities • Demonstrated strong social media and digital understanding and the ability to effectively communicate these ideas/proposals/scopes/questions to internal team members, as well as to clients. • Set standards for the team. Coached Associates, developers, Managers, and Sr. Managers, Technology on the team. Identified problem areas in their module and actively works to fix them • Communicated difficult scenarios to the client. Facilitated digital workshops and meetings with the client.

Seamlessly managed a complex daily workload including client application delivery for the HP Enterprise Services Division providing IT strategy, portfolio management, testing services, ERP/Web applications management, vendor management, cloud services and digital strategy transformation, B2B, CMS, and CRM SaaS implementations. Proactively addressed service delivery issues and develop solutions to issues to ensure successful project outcomes. Collaborate with Cloud Services and R&D teams to drive enablement requirements and specifications into SaaS solutions. Key Contributions: Delivered on complex business and IT strategy engagements • Managed team of high caliber Software Engineers working on building world-class, scalable distributed systems for large enterprise clients • Recruited, hired, mentored, and coached Software Development Engineers at different levels of experience • Managed and executed against project plans and delivery commitments within an Agile/Scrum environment • Contributed to and lead design, architecture, process and development discussions • Owned all operational metrics and support for your team’s software • Ensured success by developing tools, methodologies, and best practices for enablement of SaaS, web, B2B, ERP, and CRM implementation services. • Successfully managed large Applications Delivery portfolio for the County of San Diego Account with a contract value of $800M. • Achieved an additional $15M in revenue for HP while holding P&L responsibility of $35M providing services by leading an RFI/RFP/SOW win. • Developed digital storefront and eCommerce systems using Hybris eCommerce solution and Adobe CMS for the County • Created user stories, tasks, and Agile (Scrum) processes using Jira and Confluence for web and mobile products; and Managed system testing and tracking test cases and defects using HP Quality Center for Rich Web-Based applications. • Successfully lead Adobe CQ/AEM technical design and implementation projects for the County of San Diego. • Working knowledge of common software design patterns • Experience Management, Oracle WebCenter, Sitecore, EMC Documentum, and other similar Adobe Digital Content platforms. • Strong understanding of SDLC methodologies (Waterfall, SCRUM, RUP, Lean, ITIL, TOGAF other). • Application Integration and Middleware (SOA, ESB, Web Services, REST, Apache Sling, WCF).