Merissa Pence: in Los Angeles, CA
Merissa Pence
Los Angeles | United States
Skills
No information
Interests
No information
Industries
Lifestyle
Skate
Surf
Summary
Activity
Projects
No information
Work experience
William B. and Friends
Director Of Stores | 06/2015 - 10/2015
• Oversaw the two highest volume stores in the company: Manhattan Beach and Century City locations
• Assessed daily and monthly sales to ensure that employees were meeting company sales goals
• Ensured all associates and customers were fully educated on our brand and other brands we carry in-store
• Oversaw entire sales staff, 20+ sales associate and responsible for all HR duties
Michael Kors
Sales Supervisor/ Jet Set Ambassador | 03/2015 - 06/2015
• Coordinated and supervised the day-to-day sales team
• Managed risk, physical security, cash controls, customer service issues and inventory
• Led, directed and motivated the sales team to meet and exceed daily, monthly and yearly sales goals
• Measured KPIs and analyzed data ensuring compliance to business objectives, policies and procedures
GUESS?, Inc.
Assistant Store Manager | 10/2014 - 03/2015
• Oversaw the customer experience, training and development of the store staff
• Provided top customer service skills at the Century City Location
• Coordinated daily cash reconciliations and assisted with store operations
• Met profitability expectations for the store in sales, payroll, shrink and conversion
Rosie Pope Maternity
Store Manager/ E-Commerce Customer Service Manager | 01/2014 - 09/2014
• Supervised all customer service, merchandise displays, employee training and merchandise stock
• Assigned employees to specific duties to meet the needs of the business
• Recruited, interviewed, hired, trained and evaluated company sales
• Organized and maintained ecommerce returns and maintained strong customer service skills
AUST. Boutique
Marketing and Advertising Intern | 08/2013 - 09/2013
• Prepared media kit for distribution
• Contacted bloggers and local newspapers for advertisement opportunities
• Organized and prepared direct and in-direct marketing plans for events and company awareness
• Updated all social media outlets daily
InPRessLA
Public Realtions/ Fashion Marketing Intern | 06/2013 - 08/2013
• Organized and prepared strategic marketing plans
• Planned celebrity product placement for Blonde Ambition, Backstage, Ivy Kirzhner, Eleven Paris, Miezko and Dr. Scholl’s
• Updated social media sites with brands product information
• Prepared product samples to be distributed to stylist and celebrities
• Conducted merchandise pull sheets for all celebrity stylist
Education history
The Fashion Institute Of Design and Merchandising
Associate Of Arts Degree | 2012 - 2014
Connections
Companies (0)
No information