Napat Chaiphanichapun: in San Diego, CA

Conducted market research on various industries to bolster company knowledge and better accommodate client demands. ? Designed and created advertisement posters for a variety of products and services at the company. ? Evaluated all advertisement poster designs and selected images that would garner the most engagement on social media.

? Assisted in day-to-day leadership and drove development of co-workers. ? Constructed maximizing revenue marketing strategies that suits brand standards and built brand awareness for the hotel on a national scale. ? Monitored customer reviews on websites and social media, identified the strengths and weaknesses of the service, and proposed potential improvement options to upper management.

Organized fundraising events and gathered donations for the Kawila School for disabled children and planned trips for them to travel to the 7 wonders of Thailand. ? Established English learning curriculum that incorporates games and activities that develop communication and teamwork skills. College Leap National Business Plan Competition United States

Maintained business expectations by identifying problems and relevant issues inside the business, and offered solutions that drove extensive and sustainable growth. ? Designed and proposed a business model, plan, and strategies that would maximize profit reasonably and ethically. ? Conducted surveys among local communities in San Jose to identify a potential target market and market segmentation. ? Set comprehensive goals for performance and growth of the business plan, analyzed and interpreted data to evaluate efficiency and effectiveness.

? Registered guests check in and out of the hotel by confirming reservation information including selection of rooms, room rate, coding electronic keys, and promoting travel and transportation programs. ? Cooperated with tourism agencies to accommodate each guest's travel style. ? Responded to guest inquiries and researched solutions that would achieve customer satisfaction. ? Coordinated with chief engineer and house keeping department to ensure smooth and efficient operation. LEADERSHIP & PROJECT EXPERIENCE