Olha Tsehelnyk: in Temecula, CA
Olha Tsehelnyk
Temecula | United States
Skills
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Interests
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Summary
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Activity
Projects
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Work experience
Super Solution Limited
Customer support | 09/2019 - 07/2023
* Help clients dealing with issues.
* Act as an information source on organization policies and procedures (chats, emails, instant messengers).
* Cooperate closely with the field team, managers, sales team, and other departments
* Ability to work in a self-directed environment with minimal guidance.
* Confirming proof of personal identity for financial transactions
* Provide status of a prior authorization requests
* Multi-task using a computer; chatting to the member, and entering Member information into their online record.
* Record compliance issues and bring them to resolution.
* Educate customers on the functionality and use of company products.
LLC "Rim-build", Dnipro
Office Manager | 08/2016 - 05/2017
* Preparing office to start/finishing of working day.
* Work with various inquiries from different departments.
* Screen calls, take and deliver messages, provide information to callers
* Coordinate department senior leadership meetings
* Ensuring the life of the office (maintaining order in the room, ordering office supplies, etc.), fulfilling owner tasks.
Education history
Dnipro State University of Chemical Technology
| 2011 - 2016
Production and Training Center of Dnipro (college) 2
| 2008 - 2011
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