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Olha Tsehelnyk: in Temecula, CA

Olha Tsehelnyk

Temecula | United States
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Summary

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Activity
Projects

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Work experience
Image Super Solution Limited

Super Solution Limited

Customer support | 09/2019 - 07/2023

* Help clients dealing with issues. * Act as an information source on organization policies and procedures (chats, emails, instant messengers). * Cooperate closely with the field team, managers, sales team, and other departments * Ability to work in a self-directed environment with minimal guidance. * Confirming proof of personal identity for financial transactions * Provide status of a prior authorization requests * Multi-task using a computer; chatting to the member, and entering Member information into their online record. * Record compliance issues and bring them to resolution. * Educate customers on the functionality and use of company products.
Image LLC "Rim-build", Dnipro

LLC "Rim-build", Dnipro

Office Manager | 08/2016 - 05/2017

* Preparing office to start/finishing of working day. * Work with various inquiries from different departments. * Screen calls, take and deliver messages, provide information to callers * Coordinate department senior leadership meetings * Ensuring the life of the office (maintaining order in the room, ordering office supplies, etc.), fulfilling owner tasks.
Education history
Image Dnipro State University of Chemical Technology

Dnipro State University of Chemical Technology

| 2011 - 2016

Image Production and Training Center of Dnipro (college)  2

Production and Training Center of Dnipro (college) 2

| 2008 - 2011

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1501 Lincoln Blvd.#1014 Venice, CA. 90291