Oliver Dela Cruz: in San Diego, CA

Developed strong relationships with customers through high levels of customer service. Coordinated with applicants to obtain copies of credit history and reviewed paperwork to determine eligibility and loan options. Identified risks within business' portfolios and suggested appropriate solutions. Managed lead database by organizing according to urgency and needs. Cultivated new leads and prospects by completing high volume of daily outbound sales calls to business Achieved monthly and quarterly sales goals.

Managed top tier accounts serving as primary in-house contact for account servicing. Built strong relationships with vendors and manufacturers while maintaining efficiency working with multi-time zones. Coordinated bulk purchase orders with international manufacturers and 3rd party logistics. Consulted with businesses to supply accurate product and service information. Guided progress of purchase orders and provided proper documentation for customs clearance. Prepared and submitted timely invoices, statements and payment reminders for customers. Engaged in product training, demonstrations, consumer awareness, branding at trade shows.

Filmer and producer for regional release showcasing artist Juan "El Gran Tocayo" Marante. Using Premier Pro, I edited the U.S.A. installment for the G.A.S. campaign as well as the launch party highlight video. https://www.gorillasurf.com/#/zombies-tocayo/ https://www.gorillasurf.com/#/gas-usa-launch/

Collaboratively provided sales support for account base and sales reps while managing general customer inquiries. Responsible for order entry, credit memos and return authorizations for the California, Hawaii, Texas and Great Lakes territories.