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Omar verduzco: in Garden grove, CA

Omar verduzco

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Garden grove | United States
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Industries
Fashion
Lifestyle
Music
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Activity
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Work experience
Image Goodwill Ind

Goodwill Ind

eCommerce Support / Administrative | 01/2018 - 01/2019

Tillys.com / Goodwill Ind. Irvine, CA • Assisting customers via phone, email and chat regarding placing orders, order confirmation, product/promotion questions, shipping status, returns, etc. with the goal of increasing business, customer satisfaction and retention. • Works closely with manager to improve consumer related operations. • Report email / call volume concerns with management and assisted solve internal server issues. • Worked directly with director of ecommerce to solve CS related operations. • Completed CNP / fraud prevention and followed all necessary procedures. • Created JIRA tickets / IT help desk issues. • Photograph, edit, and crops items for website B2B / B2C sales. • Educates and acts as a good example for program participants receiving guidance at Goodwill. • Works along side management to improve methodologies of sales, quality of items, and procedures.
Image Robert Half

Robert Half

Sales Support / Administration | 04/2017 - 01/2018

• Authenticated candidates for RH temp positions through Background checks, drug screenings, i-9 verification. • Served as a link between candidates and clients to maintain a relationship, and support work related issues. • Established protocols that increased quality applicant interviews. • Worked alongside managers to Host Company drives to provide eligible candidates. • Administered candidate timesheets by correcting any discrepancies, bill rate, pay rate to bring up to date.
Education history
Image Golden West College

Golden West College

| 2010 - 2013

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1501 Lincoln Blvd.#1014 Venice, CA. 90291