Ron Galati: Sr Manager in Trabuco Canyon, CA

• Managed the development and launch of dashboard reporting systems/loyalty management programs designed to increase customer retention, sales and customer satisfaction for auto finance/auto OEM clients including Hyundai Capital. Directed IT, business, program and client staff in full range of project management activities. o Assisted clients with identifying target customers for lease pull-ahead, retail in-equity and other loyalty multi-channel advertised program offers, driving improved response rates and ROI. • Acting in a business development role in consulting and selling On Demand marketing loyalty and campaign management systems via multi-channel/digital communications.