Sam/Sesang Youn: in San Diego, CA

Performed manual and automated software testing and executed quality checks on 100+ smartphones to enhance user experience and safety procedures before releasing software update to public ? Documented bi-weekly updates on logs and proposed suggestions to senior leadership and R&D to collaborate on discovered challenges and propose key solutions ? Developed more thorough test cases for each device under testing, identifying issues with network verification, connectivity, and battery, not incorporated in basic testing procedures to decrease error in any type of user scenario

Researched 30+ CRM vendors and proposed 3 vendors that incorporated the company's objective of including sponsors' and portfolio companies' high level investments, deal funding, and contracts in investor database during weekly meetings with C-level management to find the best fitting vendor ? Monitored internal processes of portfolio selection -- F2F, milestones, pitch decks, and data storage -- and built relationships with ventures, angels, and corporate investors along with strategic corporate partners to build data insight and monitor clients' needs in all three levels: investors, qualified start-up companies, and the incubator ? Assembled and sorted all documentation in company's database according to priorities and entered data into new CRM program, increasing efficiency and faster flow with data access

Utilizing Salesforce and ZoomInfo, narrowed down promising prospects into 25+ reports weekly, conducting research on firms' latest 10-k reports and searching related keywords to solar energy to increase efficiency in reaching out to firms more likely to respond ? Sent 20+ emails daily to bring awareness to U.S. Bank's solar energy co-investment program for partnership opportunities and customized personal messages within each email incorporating information retrieved from private investment portfolios which led to increased click rate for each email ? Directed clients to senior leadership for a smoother procedure in proposing partnerships with clients and maintaining relationships with domestic and international capital sources so that their fiscal needs and investment objectives are met

Using Morningstar and NetX 360, consolidated user data into 30+ quarterly updates, year-to-dates, and inceptions weekly to help clients understand their investment portfolio better and create reports to branch manager and a better guide for clients' understanding of their investment portfolio ? Compared user investments on Vision2020 OneView with previous quarterly reports to identify beta percentages, tracking clients' progress and forecasting their financial trajectory ? Collaborated with financial advisor to conduct user research, proposing an investment program recommendation to client, to reduce cost and increase profit for financial performance