Yukie Tada: in San Diego, CA

Handle emails regarding technical questions and billing questions from customers all over the world. Plan and coordinate in-game events. Work on escalations from tier 1 customer support representatives. Performed as a translator for business meetings and as a translator for documents such as policies and technical documents for Japanese clients. Member of the Quality Assurance team for Japanese localization. Tested products and reported potential issues. Also worked as QA for any Japanese translations made by the company.