Ben McNee: Shift Supervisor in Castleblayney, MN
Ben McNee
Shift Supervisor
Castleblayney | IE
Skills
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Summary
Activity
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Work experience
GR8 Entertainment
Shift Supervisor | 09/2018 - Current
• Taking responsibility of children's parties, speaking to parents about agenda and organizing and laying out room for party.
• Liaise with customers both upstairs and downstairs serving alcohol, sweets, drinks and food.
• Handles phone inquiries and take reservations when available.
• Takes weekly inventory of stock to ensure the shelves and kitchen supplies are well stocked.
• Assist guests on bowling lanes with error codes and lane issues.
• Work in the kitchen cooking and preparing food for parties or casual customers.
• Generated higher ticket averages by training employees on suggestive up-selling techniques.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Glencarn Hotel
Bartender and Server | 08/2016 - 08/2017
• Preparing and serving beverages for customers.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Education history
Dundalk Institute Of Technology
BSc in Health and Physical Activity
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