Garrett Armstrong: Operations Specialist in Fullerton, CA

Customer Service, Account Management, Problem Solving, Organizational Efficiency, External Communication.

As an operations specialist for the 2014 Movember campaign, I had the opportunity to interact with our diverse community in a variety of ways, and assist many of our other departments throughout the campaign. This year, in the U.S.A. we had 166k participants that generated $18.3 million in donations for research and programs for men's health. On the operations team I resolved 1000+ phone and email inquiries about donations issues, website navigation, foundation information, 501(c)(3) information, involvement/participation, media inquiries, and digital troubleshootingI turned hundreds of "no's into Mo's", and generated nearly $20,000 in donations. I also worked closely with the Business and Community Engagement (BCE) team, where I conducted pitches and presentations to local companies and community groups. I also managed information and registration booths at health fairs, and organization events. Lastly I participated in marketing stunts such as being the information liaison for our mobile barbershop.

Business development, outreach, communications, and relationship management. Event coordination, and sponsorship negotiation and sales. Social media messaging, marketing, and coordination.