Heather Englehart: in Los Angeles, CA

Ensured store displays are well merchandised to provide strong visual presentation by ensuring 7FAM has premiere space within departments and stores ? Established and built strong relationships with in-store management as necessary ? Tracked business knowledge of door rankings within the retail chain year over year ? Provided ongoing product knowledge in the way of seminars, collateral, events to excite sales associates and customers ? Partnered with the Retail Manager, Account Executives, Sales Directors and key executives to provide competitive feedback to increase sales

Worked between customers and retail buyers to expedite orders and meet customer demands ? Exceeded personal sales goals for 12 quarters in a row ? Balanced the needs of multiple customers simultaneously in a fast-paced retail environment ? Capitalized on opportunities to enhance customer experiences and bring in repeat business

? Consulted with customers on the latest styles and trends ? Communicated merchandise needs and issues to appropriate supervisors in a timely fashion ? Trained new employees on company customer service policies and service level standards ? Developed empathetic client relationships and earned reputation for exceeding sales goals ? Managed and maintained client book of 100+ accounts and weekly sales records ? Generated company growth for 3 consecutive years through market expansion and sales

Partnered with management team to increase sales, provide optimal customer service, and develop visual merchandising initiatives ? Cultivated a talented team of departmental employees through outstanding mentoring, coaching and teaching skills ? Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales ? Oversaw efficient receiving and inventory management to keep stock within optimal levels ? Monitored and analyzed sales on a daily/weekly/monthly basis