Isabelle zaik: Warranty Manager
Isabelle zaik

Warranty Manager
United States
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Summary
Activity
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Work experience
DAKINE
Warranty Manager | 09/2018 - Current
- Managed all retailer and consumer warranty inquiries via phone and email
- Managed replacement parts line list and inventory based on distributor and consumer
needs
- Created and delivered monthly warranty reports for management and product teams
- Hired, trained, and supervised seasonal employees
- Directed and recorded accurate communication through internal channels for resolution
with Accounting, Product, Ecommerce, and Dealer Service team
Radio Boardshop
Salesperson | 06/2017 - 09/2018
- Used In depth knowledge of skate and snow product in alignment within consumer
needs to help promote sales
- Completed biweekly merchandising projects which included creating window displays,
table and face out displays
- Familiarized consumers with a variety of brands, including snow and skate softgoods and hardgoods
Free People
Senior Stylist | 06/2017 - 07/2018
- Drove sales and built connections with customers through genuine conversation and assistance within the store
- Responsibilities included sales, monthly merchandising projects, and restocking
Park City Powder Cats
Marketing Intern | 11/2015 - 04/2017
- Managed guest reservation process via phone and email from time of booking to arrival
at lodge
- Assisted with day to day logistics including communication with guides while in the field
and various base lodge projects
- Participated in promotional videos and materials
- Strong communication, dynamic problem solving and creative thinking were necessary
for this role
Education history
Westminster College
Bachelors of Science | 2012 - 2016
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