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Isabelle zaik: Warranty Manager

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Warranty Manager
United States
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Work experience
Image DAKINE

DAKINE

Warranty Manager | 09/2018 - Current

- Managed all retailer and consumer warranty inquiries via phone and email - Managed replacement parts line list and inventory based on distributor and consumer needs - Created and delivered monthly warranty reports for management and product teams - Hired, trained, and supervised seasonal employees - Directed and recorded accurate communication through internal channels for resolution with Accounting, Product, Ecommerce, and Dealer Service team
Image Radio Boardshop

Radio Boardshop

Salesperson | 06/2017 - 09/2018

- Used In depth knowledge of skate and snow product in alignment within consumer needs to help promote sales - Completed biweekly merchandising projects which included creating window displays, table and face out displays - Familiarized consumers with a variety of brands, including snow and skate softgoods and hardgoods
Image Free People

Free People

Senior Stylist | 06/2017 - 07/2018

- Drove sales and built connections with customers through genuine conversation and assistance within the store - Responsibilities included sales, monthly merchandising projects, and restocking
Image Park City Powder Cats

Park City Powder Cats

Marketing Intern | 11/2015 - 04/2017

- Managed guest reservation process via phone and email from time of booking to arrival at lodge - Assisted with day to day logistics including communication with guides while in the field and various base lodge projects - Participated in promotional videos and materials - Strong communication, dynamic problem solving and creative thinking were necessary for this role
Education history
Image Westminster College

Westminster College

Bachelors of Science | 2012 - 2016

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1501 Lincoln Blvd.#1014 Venice, CA. 90291