Jani Salaverry: in Cardiff, CA

• Taught and assisted management for premier yoga chain in the Southern California competitive market. • Cultivated positive relationships with participants by interacting with them during group fitness classes. • Managed the front office including client intake, scheduling and daily/weekly financial reporting. • Developed safe and effective exercise programs for all members.

• Oversaw all HR operations for technology startup company which has grown to a multi-million dollar sporting tech company. • Investigated and resolved customer inquiries and complaints in an empathetic manner. • Improved productivity and employee satisfaction by providing all documentation, benefits access, calendars and travel. Lowered costs by identifying and implementing lower insurance costs and negotiating contracts for national expos. • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans. • Developed company personnel policies, standard operating procedures and employee handbooks. • Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.

• Responsible for the customer experience while also managing patient profile, ultimately leading the office to being the #1 center in San Diego. • Assisted on surgeries by conducting patient documentation, coordinating surgeries schedules for various doctors and centers. • Visx Certified creating the opportunity to calibrate vital surgery equipment and assist DR during surgery. • Operated under and surpassed high medical standards of procedure and cleanliness. • Assisted doctors with surgeries and non- invasive procedures. • Assisted patients with documenting medical history and reviewing pre and post operative instructions.