Julie Kluth: in Chico, CA
Julie Kluth
Chico | United States
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Work experience
A/R & Collections
Supervisor | 02/2019 - 06/2019
*Successfully leading a team of eight Credit and Accounts Receivable Specialists.
*Manage AR of over $29 million dollars monthly, with an average DSO of under 43 days.
*Month-End close reporting, Journal Entries, data analytics for DSO, Bad Debt,
Revenue Forecasting, and Budget.
*Drive and design process improvements in Power BI and Oracle ERP.
*Conduct employee training and motivation seminars.
*Drive and design process improvements in NetSuite, Emagia, and Avalara tax software.
*Successfully managed Credit Card and returned payment chargebacks, including research and rebuttal.
*Developed and ran meetings regarding potential late customers and write offs with VP of Sales.
ResMed Corp
Lead, Credit and Collections Representative | 09/2006 - 02/2019
*Collect monies owed ResMed, analyze financial data and support customer service and sales.
*Maintain aging of $50 million following all Federal and State guidelines including SOX and Fair Credit
and Reporting. Work closely with customer service and sales regarding credit issues with customers.
*Collect and reconcile customer accounts. Analyze customer's payment histories and financial exposure
to make educated decisions regarding the extension of credit.
*Lead and mentor a team of collectors and A/R Representatives in reconciliation and communication.
*Manage portfolio of accounts referred to 3rd party collection agencies; legal suits, negotiations,
bankruptcies
*Use Excel, Word, GetPaid, High Radius and Oracle on a daily basis.
Special Skills: Analytical, Detail Oriented, Rated Expert on MS Office Suite,
Rail Baron Hobby Co
Owner/Manager | 04/2004 - 05/2007
*Owned and operated a retail hobby and gift store.
*Responsible for A/R, A/P, payroll and taxes.
*Operated business on a daily basis. Customer service.
*QuickBooks financial package. Created G/L and PO tracking system.
975 E 1st Ave., Chico CA 95926
Mobile Phone: (858) 204-5051
E-mail: phsbandomom@gmail.com
Suzy's Zoo Studios
Credit Manager | 09/1997 - 04/2004
*Research, evaluate and consider credit terms for new customers.
*Accounts receivable processing and reconciliation, including payments, credits, debits, statements, and month end close.
*Account collections with heavy phone contact.
*Design, update and manage systems.
*Created and conducted effective presentations for decision makers on a regional and national level.
Education history
ARIZONA STATE UNIVERSITY
B.A.
SOUTHERN NEW HAMPSHIRE UNIVERSITY
M.S. Psychology
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