Kekai Quan: Store Manager in Torrance, HI

• Provide exceptional customer service. • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. • Addressed customer inquiries and resolved complaints. • Overlooked and assisted with new employee training. • Manage and collect any and all sales payments made daily. • Greet customers questions and provide information on procedures or policies • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. • Assist with duties in other areas of the store, such as monitoring fitting rooms or assisting with customer needs.

• Clean or prepare construction sites to eliminate possible hazards. • Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications. • Provide assistance to other workers on the job site. • Coordinate and prepare required materials for various projects.