Kekai Quan: Store Manager in Torrance, HI
Kekai Quan
Store Manager
Torrance | United States
Skills
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Interests
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Industries
Surf
Summary
Activity
Projects
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Work experience
Becker Surfboards
Store Manager | 02/2020 - Current
- Coaching and Developing staff members
- Clearly and concisely communicate the business, area and store objectives to the team. Writing up sales reports
- Hiring and training new staff members.
- Analyzing and interpreting trends to facilitate planning.
- Managing staff work schedules.
- Building relationships with the local community.
- Creating a positive working environment.
- Keeping store clean and uncluttered.
Town & Country Surf
Assistant Store Manager | 06/2011 - 02/2020
• Provide exceptional customer service.
• Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
• Addressed customer inquiries and resolved complaints.
• Overlooked and assisted with new employee training.
• Manage and collect any and all sales payments made daily.
• Greet customers questions and provide information on procedures or policies
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping
floors and emptying trash cans.
• Assist with duties in other areas of the store, such as monitoring fitting rooms or assisting with customer
needs.
Town & Country Surf
Construction Laborer | 08/2014 - 01/2015
• Clean or prepare construction sites to eliminate possible hazards.
• Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate
locations, according to project plans or specifications.
• Provide assistance to other workers on the job site.
• Coordinate and prepare required materials for various projects.
Zumiez
Sales Representative | 06/2010 - 06/2011
• Helped customers select products that best fit their personal needs.
• Offered exceptional customer service to differentiate and promote the company brand.
• Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Education history
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