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Kekai Quan: Store Manager in Torrance, HI

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Kekai Quan

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Store Manager
Torrance | United States
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Surf
HomeSummaryActivityProjectsWork experienceEducation historyConnectionsCompanies
Summary
Activity
Projects

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Work experience
Image Becker Surfboards

Becker Surfboards

Store Manager | 02/2020 - Current

- Coaching and Developing staff members - Clearly and concisely communicate the business, area and store objectives to the team. Writing up sales reports - Hiring and training new staff members. - Analyzing and interpreting trends to facilitate planning. - Managing staff work schedules. - Building relationships with the local community. - Creating a positive working environment. - Keeping store clean and uncluttered.
Image Town & Country Surf

Town & Country Surf

Assistant Store Manager | 06/2011 - 02/2020

• Provide exceptional customer service. • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. • Addressed customer inquiries and resolved complaints. • Overlooked and assisted with new employee training. • Manage and collect any and all sales payments made daily. • Greet customers questions and provide information on procedures or policies • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. • Assist with duties in other areas of the store, such as monitoring fitting rooms or assisting with customer needs.
Image Town & Country Surf

Town & Country Surf

Construction Laborer | 08/2014 - 01/2015

• Clean or prepare construction sites to eliminate possible hazards. • Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications. • Provide assistance to other workers on the job site. • Coordinate and prepare required materials for various projects.
Image Zumiez

Zumiez

Sales Representative | 06/2010 - 06/2011

• Helped customers select products that best fit their personal needs. • Offered exceptional customer service to differentiate and promote the company brand. • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Education history

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1501 Lincoln Blvd.#1014 Venice, CA. 90291