Kenneth Jason Siongco: in Buena Park, CA

• Provided information to the university community and its visitors entering on suitable parking, locations of buildings and departments, and the parking rules and regulations • Performed weekly safety inspections for the university fleet vehicles and monitored the parking equipment operations • Managed different parking areas for VIP’s to ensure them adequate parking spaces and to offer them with transportation to various locations • Assisted in the registration and issuance of parking permits to the employees and students of the university • Surveyed and patrolled the parking areas with the use of License Plate Recognition for space availability, valid parking permits, & the security of vehicles and the constituents of Chapman. • Issued parking citations and warnings for vehicles parked on or around the Chapman property that are in violation of the rules and regulations the university has established.

• Worked closely with over 500 cast members by assisting them to resolve conflicting personal and work schedules • Responded up to 30 phone and radio calls per hour, recorded attendance infractions, and managed labor workload issues at a high-volume • Educated and developed cast members in the areas of guest interaction, company policies, and traffic procedures • Facilitated team meetings in the growth of the company's guest service policies, training procedures, and operational procedures with the emphasis on safety • Coordinated with upper management in the parking strategies in conjunction with the City of Anaheim Traffic Control for daily operation and special events around the Anaheim Resort area.

• Processed up to 30 various payment transactions and balanced register sales per hour in high-traffic environments • Maintained a solid product knowledge and provided guests with first class customer service • Efficiently stocked the floor with new and existing merchandise throughout the day • Ensured the appearance standards in display maintenance and housekeeping were at a high level • Promoted and strategically placed merchandise in the areas with a significant amount of foot traffic • Accounted and documented the inventory orders at the end of every shift